ELCB: IT Internships 2021

 

Intern – ICT Support Agent work under the supervision of the Direct Line Manager as well as the mentor(s) that they have been assigned to work with.

 

Job specification:

provide 1st line technical assistance and support related to computer systems, hardware, and software.
Responsible for answering queries and addressing system and user issues in a timely and professional manner and escalating to the next level of support specialists when and if required.

  • To execute the instructions of the Senior Systems and Database Administrator when required
  • Answering and providing telephonic, technical and user support.
  • Monitor, Test and Inspect ICT equipment.
  • Monitor Daily email notifications and service desk requests.
  • Escalate and Log Risks and Issues as they occur.
  • Log all client requests on the service desk logging system.

 

How to Apply

ICT Support Agent

  • Grade 12 (Matric)
  • IT Degree or equivalent IT diploma

Apply Online for the ICT Support Agent Internship programme 2021


Developer

  • Degree or Diploma in Computer Science /┬áInformation Systems

Apply Online for the Developer Internship programme 2021


Junior Application Consultant

  • Grade 12 (Matric)
  • Degree / Diploma BCom IS or BSC

Apply Online for the Junior Application Consultant Internship programme 2021

 

Closing date: 19 February 2021

By summers